Frequently Asked Questions

Everything you need to know about shopping with Ishhaara.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the country. International orders may take 10-15 business days depending on the destination and customs clearance.

What is Ishhaara's return and exchange policy?

We offer a 7-day return policy for unused items in their original packaging with tags intact. Please note that certain items like jewelry and intimate wear may be non-returnable for hygiene reasons.

Are the materials used in your jewelry skin-friendly?

Yes, all our fashion jewelry is crafted using high-quality, nickel-free, and lead-free materials to ensure they are safe for sensitive skin.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's website.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.

Do you offer customization for your apparel or jewelry?

Currently, we only offer the designs displayed on our website. However, we are constantly expanding our collection to include versatile pieces that suit every style.